発効日 March 17, 2026

Welcome to ラックスメタル (operating via https://metalposterfactory.com/). By accessing our website and using our custom manufacturing services, you agree to be bound by the following terms and conditions. These terms govern the relationship between Luxxmetal (“We”, “Us”, or “Our”) and our customers (both individual B2C users and B2B business partners).

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1. Custom Manufacturing & Orders

• 1.1. Customization Service: We provide a bespoke printing service. You are solely responsible for the accuracy, content, and quality of the artwork files you upload.

• 1.2. Production Commencement: Production begins only after full payment is confirmed. Once an order enters the production phase, it cannot be modified or canceled.

• 1.3. Bulk Order Threshold: Our online checkout is optimized for small-scale custom orders. For orders of 10 units or more (mixed or identical designs), we strongly recommend using the “Get A Quote” feature. Bulk orders are eligible for factory-direct wholesale pricing and specialized logistics.

2. Pricing & Payments

• 2.1. Currency: All prices are listed in USD (U.S. Dollars).

• 2.2. Payment Tiers & Automated Procedures (The $300 Rule): To ensure transaction security and lower processing costs for high-value orders, we implement the following:

  • Orders Under $300 USD: Payment is processed via PayPal or Credit Card at checkout for immediate production.

  • Orders of $300 USD and Above: Our system will automatically switch the payment method to Bank Transfer (Wire Transfer).

  • Bank Transfer Procedure: Upon submitting your order, you will be provided with our WorldFirst (Bank Transfer) account details. You must complete the transfer and email a screenshot of the transaction receipt (Proof of Payment) to info@metalposterfactory.com.

  • Verification: Production will commence only after our finance department confirms the arrival of funds (typically 1-3 business days).

• 2.3. Transaction Fees: For Bank Transfers, the buyer is responsible for all intermediary bank fees to ensure the full invoice amount reaches our account.

3. Shipping & Free Shipping Policy

• 3.1. Free Shipping Eligibility: 我々は以下を提供する Free Shipping on orders with a subtotal of $100 USD or more.

  • Calculation: The $100 threshold is based on the product subtotal before applying any discount coupons and excluding any initial shipping fees.

• 3.2. Delivery Mode (DDP): By default, we utilize DDP (Delivered Duty Paid) terms for most regions. We handle export/import clearance and prepay duties.

• 3.3. Alternative Logistics: Business clients requiring specific shipping terms (e.g., FOB/DAP) or their own customs clearance must contact us prior to payment.

4. Intellectual Property (IP) & Customs Liability

• 4.1. Customer Warranty: By uploading an image, you warrant that you own the copyright or have the legal right to reproduce the artwork provided.

• 4.2. Indemnification: You agree to indemnify Luxxmetal against any claims, damages, or legal costs arising from your breach of third-party intellectual property rights.

• 4.3. Customs Seizures Refund Rules: If a package is confiscated by customs due to IP infringement, the following refund rules apply:

  • Retail Orders (Under 10 Units): We will issue a flat refund of 50% of the total order value to share the loss of specialized labor and materials.

  • Wholesale/B2B Orders (10 Units and Above): The buyer bears full financial responsibility. No refunds will be issued for bulk shipments seized due to IP issues.

5. Product Quality & Variations

• 5.1. Resolution: We are not responsible for blurry or pixelated results if the source file quality provided by the customer is insufficient.

• 5.2. Color Matching: Minor color variations between backlit digital screens and physical metal prints are inherent to the dye-sublimation process and are not considered defects.

6. Limitation of Liability

Luxxmetal’s maximum liability is strictly limited to the total amount paid for the specific order. We are not liable for any indirect, incidental, or consequential losses.

7. Governing Law

These terms are governed by the laws of the People’s Republic of China. Any disputes shall be resolved through friendly negotiation or in the courts of Shenzhen, China.

8. Contact Information

For payment verification, quality claims, or B2B inquiries:

• Email: info@metalposterfactory.com

• Website: https://metalposterfactory.com/